1. What information do we collect from you?
When you create an account with us or purchase your products from us, we collect personal information from you such as your name, address, phone number, email address, product selections, the images and texts uploaded for personalized products, delivery address and Billing Information such as credit card number, billing address, and 3rd party personal information under shipping address to process your orders and requests. Or, if you use our Sell Your Design platform to sell your designs, we also collect information such as your (the designers) name, shop name, the shop’s short summary and the shop’s full description when you setup the shop space. Your personal information might be shared internally to assist with your orders and you may also provide personal information about other people, such as their name and physical address. This information is only used for the sole purpose of completing your request or for whatever reason it may have been provided for.
2. Who is collecting it and how is it collected?
Printer’s Studio Limited, www.MakeToteBags.com collects the personal information and data that we require from you. We collect and receive your data and personal information through the following actions:.
- Participating in promotion
- Setup customer Shop Space
- Contact us
Cookies and Tracking Technologies
We use technologies such as: cookies, beacons, tags and scripts at Printer’s Studio Limited, affiliates and analytics. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Behavioral Targeting / Re-Targeting
We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on our website and other sites in order to provide you with advertising based upon your browsing activities and interests.
As is true to most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We use this information in order to provide you a relevant and more personalized shopping experience.
We do not link this automatically collected data to other information we collect about you.
3. Why is it being collected and how will it be used?
There are several reasons why we need to collect your data, mainly as we need personal information to be able to identify you and for reasons such as:
- providing customer services and product information ;
- processing orders that customer has submitted;
- obligate the contract;
- keeping record for customer relationship;
- data analysis on marketing;
- notifying the changes of our services to customer;
- for campaigns, fundraising appeals and promotions;
The information you provide us will be used in assisting us for reasons mainly such as, processing your orders, maintaining your account at www.MakeToteBags.com and the shipping process.
4. Who will it be shared with?
- Service Providers
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order, processing orders or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
- Legal Disclaimer
We may also disclose your personal information:
- as required by law, such as to comply with a subpoena, or similar legal process
- when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
- if Printer’s Studio Limited is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
- to any other third party with your prior consent to do so.
Local Storage Objects (Flash and HTML5):
We use Local Storage Objects (LSO) such as Flash cookies, and Local Storage, such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5. To manage Flash cookies, please click here:
The security of your personal information is important to us at MakeToteBags.com. All of our servers operate under 128-bit encryption technology and Secure Socket Layers (“SSL”) in all areas where your personal and account payment information is required. Our Web site is certified by VeriSign, which verifies that our Web site is authentic and that we use SSL security. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at customerservices@MakeToteBags.com
- Links to 3rd Party Sites
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Printer’s Studio Limited will store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact us at customerservices@MakeToteBags.com to request that we remove this information from our database.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at customerservices@MakeToteBags.com.
- Public Member Directory
We will list you in our publicly accessible member directory. If you wish to request removal of your information from our directory, you can contact us at customerservices@MakeToteBags.com.
- Social Media Widgets
- Single Sign-On
You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
We are committed to protecting children’s online privacy. Our website is intended for users ages 13 and older only. Accordingly, we do not knowingly or intentionally collect information from children under the age of 13. If we become aware that a user is under the age of 13 and has registered, we will remove their personal information from our database.
Changes To This Policy
User Access and Choice
If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, or deactivate it by making the change on our member information page or by emailing our Customer Support at customerservices@MakeToteBags.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.
We will keep your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Printer’s Studio Limited
Flat J, 21/F, Kings Wing Plaza 2, No. 1 On Kwan Street, Shek Mun, Shatin, New Territories, Hong Kong
When you contact us in writing
If you choose to submit questions, e-mails, survey, comments, suggestions, reviews, sign up for our mailing list or other written information to us you grant MakeToteBags.com and its affiliates permission to use, share, implement, transfer such information for internal use, marketing, advertising and other promotional purposes. MakeToteBags.com will not sell or share your information collected to a 3rd party. If you do not wish to receive promotional information, you may opt out of future communications by clicking here and unsubscribing to our e-mail subscriptions.
For Affiliates: What we collect and store
We’ll store all additional addresses that the user has recorded through the plugin. We’ll also store the addresses used in multiple shipping orders.
While you visit our site, we’ll track:
- Visits to the store: we’ll use this to generate statistics for affiliates and administrators.
- Location, IP address and browser type: we’ll use this just for statistics, and to let administrators supervise traffic generated by affiliates.
- Affiliate’s name, username, email address: we’ll use this information to register and keep track of affiliates.
While you visit our site, we’ll track:
- Products you’ve added to the wishlist: we’ll use this to show you and other users your favourite products, and to create targeted email campaigns.
- Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the store staff
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access information about customer addresses.
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Affiliate’s personal details;
- System-generated commissions;
- Payments sent to the affiliates;
- Visits and sales generated through referral links.
Our team members have access to this information to correctly manage the affiliation system, and perform required actions in order to prevent customers from any inappropriate usage of the affiliate program.
Members of our team have access to the information you provide us with. For example, both Administrators and Shop Managers can access:
- Wishlist details, such as products added, date of addition, name and privacy settings of your wishlists
Our team members have access to this information to offer you better deals for the products you love.
What we share with others
We send payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the commission total and payment information.